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Frequently Ask Questions

What is home assist health care?

In home assistance for elderly and disabled individuals provides an excellent alternative to a nursing home or other institutional care. There is no place like home! Our home assistance services allow you to remain in the comfort of your own home by providing the individual care that you need. Remaining at home is the best option for those persons who wish to remain independent but require care that is beyond the scope and ability of family and friends to provide. You can read more about the at home healthcare services we offer here.

Who uses at home health care?

º People of all ages. Not only do we offer home assistance for elderly, but also for People who have short-term health needs

º People who can leave the hospital or nursing home but need additional in home healthcare;

º People who need at home health assistance, due to age or disability, to remain at home instead of going to a facility

How does AllCare, LLC select and train its employees?

Anyone applying for our AllCare home health jobs are screened through multiple background checks. We do background checks monthly and a comprehensive background review yearly. In addition to their new-hire training, employees also receive ongoing training throughout their employment.

Who can the patient and their family members contact with questions or concerns?

We are locally owned, so your concerns can be addressed here instead of calling a corporate office thousands of miles away. We have a personal relationship with our clients and their families.

You may reach us by dialing 423-438-0202. We are in the office Monday – Friday from 8:00 am to 4:00 pm and available 24 hours a day for emergencies.

AllCare, LLC is truly your all ways caring hometown home health agency.

Why choose AllCare, LLC for your athome healthcare needs?

To put it simply, your care is our top priority!

Our leadership has over 20 years of experience providing senior assistance services to our local community.

AllCare, LLC is directly overseen by our owner/administrator Mark Gibson. We are a local home health agency, locally owned and operated. Mark is committed to and personally responsible for the high level of care and service provided to our patients. He works directly with our staff, patients, caregivers, and families to provide you with our always caring home care services.

Who is eligible for home health care services?

Call us and we will be able to answer your questions and discuss what home health care services are, how you may benefit from the services, how are services paid for and who qualifies for home health services.

How do we protect your health care privacy?

We understand that your medical information is personal and confidential. We create a medical record of the care you receive because it's our legal obligation, but more importantly because we want to provide you with quality care. Please know we are committed to protecting your personal medical information from any use for which it was not intended

What are Patient Rights?

At AllCare, LLC, we believe that you are in control of your health and the decisions about your health. We are passionately committed to supporting your decisions. We support a Patient Bill of Rights and Responsibilities. Knowing your rights and role as a patient will help you make better decisions about your health care.

AllCare, LLC does not discriminate against any person based on race, color, national origin, disability, or age in admission, treatment, or participation in its programs, services, and activities, or employment.